Privacy Policy - Ruturaj Enterprises
At Ruturaj Enterprises, we are committed to protecting your privacy and safeguarding your personal information.
Information We Collect:
Personal Information:
We may collect personal information such as your name, contact details, and payment information when you book a ride with us.
Location Data:
We collect your location data to provide you with accurate and timely transportation services.
Device Information:
We may collect information about the devices you use to access our services, including device type, operating system, and unique identifiers.
Usage Information:
We gather data on how you interact with our website, mobile app, and services, including information about the pages you visit and the features you use.
Communication Data:
We may collect information from your communications with our customer support team, including chat logs, emails, and call recordings.
How We Use Your Information:
Service Provision:
We use your information to provide transportation services, process payments, and communicate with you regarding your bookings and rides.
Customer Support:
Your data may be used to assist you with inquiries, resolve issues, and provide customer support.
Improvement and Development:
We analyse data to enhance our services, improve user experience, and develop new features.
Safety and Security:
Your data is used to ensure the safety and security of our passengers and drivers, including verifying your identity.
Marketing and Promotions:
With your consent, we may use your information to send you promotional materials and offers related to our services.
Sharing Your Information:
Service Providers:
We may share your data with trusted service providers who assist us in delivering our services, such as payment processors, customer support platforms, and vehicle dispatch systems.
Your Rights:
Access and Correction:
You can update your profile information through your account settings or by contacting us.
Data Portability:
You can request a copy of your data in a structured format to transfer it to another service provider.
Security Measures:
However, please note that no method of data transmission over the internet or electronic storage is completely secure.
Data Retention:
We retain your data for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. If you wish to delete your account, please contact us, and we will assist you in this process
Changes to Privacy Policy:
We will notify you of any material changes through our website or other communication channels.